I believe that if a product is made well enough and there is
a need for it, customers will always return to buy that product and may be more
reluctant to buy a product that has that specific brand name on it. For instance
for Christmas I purchased a Norelco 3D shaver. I was not sure which one I wanted
but knew that there were certain features that I wanted it to have. I bought
the second to best shaver they offered and awaited my purchase. Upon receiving my
new shaver I had never felt such a great shave. This product was well made and
came with a reliable name. I enjoyed this shaver so much I sent it back and
purchased the top of the line Norelco. This product came with a few more
features that just added to my satisfaction of this product. This was the first
instance where I found myself upgrading to a better product after I had already
purchased the lesser. I cannot say that I will be quick to do this with another
product but for this instance it was worth it. Have you ever purchased a
product only to return it for the better model?
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