Saturday, February 18, 2012

Response to Georgianne

I believe that clients will return to products that they have used in the past and have found value in, do you?


I believe that if a product is made well enough and there is a need for it, customers will always return to buy that product and may be more reluctant to buy a product that has that specific brand name on it. For instance for Christmas I purchased a Norelco 3D shaver. I was not sure which one I wanted but knew that there were certain features that I wanted it to have. I bought the second to best shaver they offered and awaited my purchase. Upon receiving my new shaver I had never felt such a great shave. This product was well made and came with a reliable name. I enjoyed this shaver so much I sent it back and purchased the top of the line Norelco. This product came with a few more features that just added to my satisfaction of this product. This was the first instance where I found myself upgrading to a better product after I had already purchased the lesser. I cannot say that I will be quick to do this with another product but for this instance it was worth it. Have you ever purchased a product only to return it for the better model?
 

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